1. Key Questions for Your Metrics

    Element                                Percentage
    Balanced                              Have we created “dynamic tension”?
    Relevant                               Are we measuring what matters?
    Meaningful                           Do the measures represent reality?
    Understandable                   Are the measures easy to understand?
    Actionable                           Can we take action on the measures?

     

    Exercise: What metric might you look at daily to status the following:

    Average Turnaround Time

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  2. Overtime

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  3. Improve Safety

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  4. Reduce Backlog

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  5. Reduce Setup Time

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  6. Customer Satisfaction

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

  7. Own the Gap: Assess the following questions for your team
    Does the team currently have daily goals? Are they balanced, relevant, meaningful, understandable, and actionable?  Are they visual? Can you tell how they are doing if you walked into their work area?

    • This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

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